WE GIVE A HASSLE FREE FULL REFUND IF, FOR ANY REASON, YOU ARE NOT SATISFIED WITH THE PRODUCT. SIMPLY SEND IT BACK (UNUSED OR PARTIALLY USED) TO US WITHIN 14 DAYS.ADDRESS IS ON THE PACKAGING. We know that natural is best and our unique range of skin care recipes have been especially formulated to harness the magic that Mother Nature's larder has to offer. This product has not been tested on animals. Queen B is lovingly hand prepared to order by our experienced team of natural skin care specialists JUST FOR YOU! Queen B is a very effective natural beauty balm that contains calendula infused sweet almond oil,rosehip oil,olive oil,beeswax, royal jelly,manuka honey, euphoria longana honey and propolis extract to rejuvinate your skin to give it a more youthful appearance. It is ideal for applying as a face mask before retiring to bed. It reduces the appearance of dark circles/bags under the eyes and is also great for dry skin, and general skin regeneration and provides deep hydration. It is also ideal for nails/cuticles, protecting/healing lips, conditioning and sculpting hair, eyelashes and eyebrows and even highlighting cheekbones. Studies have shown our unique formula increases collagen and elastin levels and reverses the signs of ageing. This formula will nourish and moisturise dry/very dry skin for softer smoother skin, improve the appearance of fine lines, skin tone and pigmentation, help restore your skins healthy glow, reduce redness and provide deep hydration. All orders will be sent in recycled padded envelopes/cardboard boxes (depending on the size of the order) and the external packaging and inserts are made from recycled cardboard/paper. We have used eco-friendly containers.